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Abu Aisheh, Y (2011) Climate change and the built environment: an evaluation of sustainable refurbishment options for higher education buildings in the UK, Unpublished PhD Thesis, , University of Birmingham.
Ahmad, H S M (2011) Development of knowledge management model for knowledge management implementation and application in construction projects, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.
Al-Saqer, K M (2001) An investigation into the development processes and project management practices of government construction projects in Saudi Arabia, Unpublished PhD Thesis, , University of Birmingham.
Alsabban, A (2019) A study on analysing mega-project failures in Saudi Arabia by using agency theory, Unpublished PhD Thesis, , University of Birmingham.
Ballard, H G (2000) The last planner system of production control, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.
Daheshpour, K (2018) Network level decision support system to assess railway track maintenance needs, Unpublished PhD Thesis, , University of Birmingham.
Debela, G Y (2021) Assessment of government policies and regulations in the process of adopting Public-Private Partnership for infrastructure development in Ethiopia, Unpublished PhD Thesis, , University of Birmingham.
Delgado-HernaÌndez, D J (2005) A framework for building quality into construction projects, Unpublished PhD Thesis, , University of Birmingham.
Gomez, C P (2002) A study of the situated practice of benchmarking in the UK construction industry, Unpublished PhD Thesis, , University of Birmingham.
Goodfellow-Smith, M (2019) How can finance and insurance institutions help deliver sustainable city infrastructure?, Unpublished PhD Thesis, , University of Birmingham.
Hackett, J A (2011) The role of cost estimators in UK construction: a case for, and steps towards, an estimating profession, Unpublished PhD Thesis, School of Civil Engineering, University of Birmingham.
Haji Md Yusof, I (2019) Development of lean design process for building construction projects, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.
Hasan, N (2006) Developing a balanced scorecard model for evaluation of project management and performance, Unpublished PhD Thesis, , University of Birmingham.
- Type: Thesis
- Keywords: construction project; learning; project success; performance evaluation; safety; stakeholders; competitive advantage; efficiency; measurement; case study; interview; questionnaire survey; Malaysia; probability; project performance
- ISBN/ISSN:
- URL: https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.494604
- Abstract:
Project performance relies upon effective project management. Indeed, project management has been recognized as an important means for making changes in the organisation. Efficiency in project management, obviously, enhances the probability of project success, which consequently helps the organization to achieve its strategic mission and gain competitive advantage. Hence, it is critical that project-based companies, particularly construction companies, understand how they have performed and how they should perform in future. Numerous writers have suggested various ways to evaluate construction company performance as a whole. Yet very few have focused specifically on project management and performance evaluation. In addition, construction project performance assessment has not been extensively investigated in Malaysia. The principal aim of the study is to develop a generic model of project management and performance evaluation for the Malaysian construction industry. Based on the Balanced Scorecard approach, the model incorporates comprehensive measures for project performance by taking into account various stakeholder views and construction industry needs. To support the objective, the study employed three phases of data collection: semi-structured interviews, questionnaire survey and a case study. The interviews and survey offer insight and help to identify performance perspectives and indicators relevant to construction project performance. Meanwhile, the case study provides an empirical investigation of the application of performance assessment in a real-life context. The study suggests the resultant Construction Measurement Performance Assessment (COMPASS) model can be used as a self-assessment management tool to evaluate construction project performance. COMPASS comprises five performance perspectives, namely financial; project customer satisfaction; internal project processes; health, safety and environment; and learning and development. The model has been modified from the BSC concept in order to make it more appropriate for construction projects. The changes include integrating the performance drivers (enablers) and outcome measures (performance results) and re-labelling the perspectives. The performance perspectives have been positioned in circular format to indicate the iterative process that supports the implementation of project performance assessment. Rather than merely seeing these perspectives in a hierarchical cause and effect relationship, the performance perspectives influence one another and need to be reviewed consistently in order to ensure they remain relevant to the changing environment. In addition, the study results indicate the weighting and performance indicators for each of the perspectives, which it is argued can serve as a guideline to direct project performance towards the company's objectives. The findings are basically derived from the contractor 's point of view. Interesting results can be obtained if the study involves other stakeholders such as the clients and consultants in future research. This allows comparative evaluations to be conducted. Besides, it would be valuable to further explore the application of the Balanced Scorecard/COMPASS approach in construction as this would contribute significant benefits to the industry.
Hughes, P M (1990) Buildings and the building trade in Worcester 1540-1650, Unpublished PhD Thesis, Department of History, University of Birmingham.
Ireland, P N (2005) Supply chain management in construction: an analysis of the appropriateness of proactive supply chain management thinking for the construction industry, Unpublished PhD Thesis, Birmingham Business School, University of Birmingham.
Jabang, S-W (2017) An investigation into the use of public procurement and commissioning to deliver community (societal) value, Unpublished PhD Thesis, School of Government and Society, University of Birmingham.
Jacobs, A (2007) Will the new offence of corporate manslaughter motivate companies to prioritise safety over profit?, Unpublished PhD Thesis, School of Law, University of Birmingham.
Kalyviotis, N (2022) Balancing economic, social and environmental value in transport infrastructure business models, Unpublished PhD Thesis, , University of Birmingham.
Kamat, K J (2003) Decision making and negotiation: Establishing social order on a construction site, Unpublished PhD Thesis, , University of Birmingham.
Kavishe, N W (2018) Improving the delivery of PPP housing projects in developing countries, Unpublished PhD Thesis, School of Engineering, University of Birmingham.
Keskin, F S (2021) Integration of lifecycle assessment into structural intervention scenarios for assessing environmental impacts of vulnerable buildings, Unpublished PhD Thesis, , University of Birmingham.
Kugonza, S (2010) Influence of formal and informal institutions on outsourcing of public construction projects in Uganda, Unpublished PhD Thesis, School of Government and Society, University of Birmingham.
Low, S P (2012) Strategic development of the built environment through international construction, quality and productivity management, Unpublished PhD Thesis, School of Civil Engineering, University of Birmingham.
McCarthy, S C (1991) BOT and OMT contracts for infrastructure in developing countries, Unpublished PhD Thesis, School of Civil Engineering, University of Birmingham.
Mulekezi, L (1990) The design of project estimating systems, Unpublished PhD Thesis, , University of Birmingham.
Naghashian, M H (2015) Generalised cost benefit analysis for large infrastructure projects: the case of the Channel Tunnel rail link, Unpublished PhD Thesis, School of Mechanical Engineering, University of Birmingham.
Perera, T G U P (2019) Achieving sustainable housing affordability through an institutionalist approach to communicative planning: a case study of a new settlements and sustainable urban extensions in England, Unpublished PhD Thesis, School of Geography, Earth and Environmental Sciences , University of Birmingham.
Rooke, J A (2001) Researching culture on construction projects, Unpublished PhD Thesis, , University of Birmingham.
Rowlands, A S (2016) Effective collaboration in construction: the importance of managing power, Unpublished PhD Thesis, Birmingham Business School, University of Birmingham.
Sansakorn, P (2018) Development of a risk assessment methodology and safety management model for the building construction industry: case studies from Thailand, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.
Sasidharan, M P (2020) A risk-informed approach to setting economically-justifiable maintenance strategies for railway tracks, Unpublished PhD Thesis, , University of Birmingham.
Soe, Y (2017) Construction supply chain risk management framework for construction projects: case studies in Myanmar, Unpublished PhD Thesis, Department of Civil Engineering, University of Birmingham.